Delete your account
You can delete your QuickNvoice account and everything in it yourself, from the web app or from the iOS or Android app. You do not need to contact us first.
Steps
- Open the QuickNvoice editor and sign in with the account you want to delete.
- Open Account settings from the menu in the top right.
- Choose Delete my account and documents.
- Confirm with your password. We ask for a recent sign-in so that nobody else can delete your account from a session you left open.
On iPhone and Android the path is the same: Account, then Delete account.
What gets deleted
- Your account record, plan status, and sign-in identity
- Every invoice and agreement you sent, and their share links
- Every cloud draft
- Your business toolkit, saved clients, and service presets
- Any logo you uploaded
- The signature records attached to your documents
Deletion is immediate and permanent. Links you already sent to clients stop working, so download any PDFs you want to keep before you start.
What is kept, and why
We retain a one-way hash of your former account identifier. It cannot be reversed into your email address, your name, or your documents. Its only purpose is to record that the account was deleted. Records held by our payment and subscription providers for their own tax and accounting obligations are governed by their policies, not ours.
Cancel your subscription first
If you subscribed inside the iOS or Android app, deleting your QuickNvoice account does not cancel the store subscription. Cancel it in your App Store or Play Store subscription settings so you are not charged again.
If you cannot sign in
Use the password reset link on the sign-in screen first. If you still cannot get in, email moealomairi@gmail.com from the address on the account and we will verify you and delete it for you.